FAQs

What’s in your candles and wax melts?
Our candles and wax melts are made with high quality ingredients including a 100% soy wax for the candles and 100% soybean oil and soy-based additives for the wax melts. Our candles have a cotton core wick that are both zinc and lead free. Our wooden wicks are Eco-friendly, clean-burning, made from FSC Certified Wood.

Do you have a rewards program?
COMING SOON!
 
Do you ship in the summer?
Yes we do. During the hot spring and summer months we ship Monday-Wednesday only! We also include moist resistant ice packs in each order to make sure your candles stay cool and safe.

What are Suite wax melts?
Our Suite wax melts are a great alternative for those who love scents but not the flame. You can use a wax warmer for our melts to enjoy the aroma.

How can I get assistance with my order or ask a question?
You can email us at info@502CandleCollection.com or you can click the "contact us" link

Do you offer refunds?
All of our sales are final, however if items are received damaged during shipment, please send a picture and contact us within 24 hours of receiving your order and we will be happy to replace. You can use the contact button
or email us at info@502CandleCollection.com
 
Do you ship internationally?

At this time we do not.